Beginner
Sales 101: Essential Skills for New Sales Professionals
Sales 101: Essential Skills for New Sales Professionals is designed to provide beginners with the foundational knowledge, strategies, and confidence needed to excel in sales.
This course will guide you through key sales principles, from understanding your customers to effective communication, overcoming objections, and closing deals. Whether you’re an aspiring sales professional, entrepreneur, or looking to sharpen your selling skills, this course will equip you with the tools to succeed.
Curriculum
- 10 Sections
- 45 Lessons
- 4 Quizzes
- 0m Duration
Introduction to Sales
6 Lessons1 Quiz
- Overview
- What is Sales?
- Understanding Different Types of Sales
- Agent vs. Broker—The Difference
- Traits of a Successful Sales Agent
- Knowledge Check
- Chapter Summary
Ethical Selling
3 Lessons
- Overview
- Ethics and Selling
- Chapter Summary
Understanding Your Product and Market
5 Lessons
- Overview
- Research and Understand Your Product/Service
- Identifying Your Target Audience
- Analyzing Market Trends and Competition
- Chapter Summary
Sales Psychology and Buyer Behavior
6 Lessons1 Quiz
- Overview
- Understanding Customer Needs and Pain Points
- The Buyer’s Journey
- Buying Decisions
- Building Trust and Credibility
- Chapter Summary
- Knowledge Check
Prospecting and Lead Generation
4 Lessons
- Overview
- Cold Calling, Warm Leads, and Referrals
- Qualifying Leads—Who’s Worth Pursuing?
- Chapter Summary
The Sales Process and Techniques
7 Lessons
- Overview
- The Sales Process
- Mastering the Elevator Pitch
- Overcoming Sales Objections
- The Art of Persuasion and Influence
- Sealing the Deal—Finalizing the Sale with Confidence
- Chapter Summary
Sales Communication and Presentation Skills
5 Lessons1 Quiz
- Overview
- Building Rapport with Clients
- Active Listening—Engaging to Understand and Connect
- Body Language and Tone in Sales Conversations
- Chapter Summary
- Knowledge Check
Follow-up and Customer Retention
4 Lessons
- Overview
- The Importance of Follow-ups in Sales
- Maintaining Client Relationships
- Chapter Summary
Sales Technology and Tools
4 Lessons
- Overview
- Utilizing CRMs for Sales Management
- Email Marketing and Sales Automation
- Chapter Summary
Course Summary
1 Lesson1 Quiz
- Knowledge Check
- Mastering the Essentials of Sales
Related Courses
Advanced
Becoming a Sales Agent for Banks, Corporations & Start-Ups
- Industry Overview & Agent Roles
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Advanced
Becoming a Sales Agent for Manufacturers & Distributors
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- Finding Products & Opportunities
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Intermediate
Mastering Digital Platform Sales (Amazon, eBay, Etsy, Shopify)
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